Frequently Asked Questions (FAQs)

CAN I TRACK MY ORDER?

Of course! Once your order has shipped, you're automatically sent an email with your tracking number.

 

HOW DO I CANCEL MY ORDER?

Unfortunately, orders are no longer eligible for cancellation after they have been placed. If you would like to change size/color please contact us via email and we will try our best to meet your needs.

email us at bythecabana@gmail.com as soon as possible.

 

I ORDERED THE WRONG ITEMS, WHAT SHOULD I DO?

Oh No! Always triple check orders before you place them! If your order has not yet shipped, we may be able to help. But we can’t make any promises. You can email
bythecabana.com with your order number and we'll see if we're able
to help.

 

RETURN POLICY
Don’t love your purchase from us? Not to worry, you have 3 days from
your delivery date to return for an exchange. Items should only be
returned if the item is unworn and in its original condition – if not, we
are unable to exchange.

So sorry, refunds are not available

Return fee is covered by the customer.

Sale items, accessories, bodysuits & swimwear are all Final Sale
and may not be returned under any circumstances